At Yosa Instyle, we make sure that your orders reach you in time. For this we are associated with trusted shipping channels.
Due to Covid-19 we are shipping all our domestic orders for the time being through our delivery partners DHL, DTDC, BLUEDART, DELHIVERY ensuring contactless and smooth delivery. There may be delays in deliveries due to issues in logistics relating to Covid-19. For more details.
PACKAGING
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.
Please note our couture collection is very fluffy and extravagant and sometimes structured. They can’t be folded like normal dresses. They need to be packed as it is.
Though we have made our sizes of packing in a way that the outfit fits cut to cut with the required squeezing to avoid extra shipping cost. Hence, accordingly they are packed in different boxes ranging from 2 kg to 30 kg (volumetric weight depending on their design, flair, fullness and structures.
For Gowns and dresses which is fluffy and flary the actual outfit weight is less but it fits in big boxes as per their size to avoid any damage to outfit and is charged according to volumetric weight of the box.
SHIPPING RATES
The shipping charges are calculated at checkout based on the price of purchase and volumetric weight of packaging as defined by our partners
PROCESSING TIME
Please note that the date of dispatch depends on the products you order and design. All our outfits are made to order as they being couture garments. The product page displays exactly how many days will it take to make and dispatch that product.
Please note estimated shipping and delivery days are clearly mentioned separately under each outfit details (Product description) which should be kept in mind before placing orders.
DELIVERY
Estimated Delivery times are usually as follows:
Within India – 3 to 5 business days from the date of dispatch due to covid-19 pandemic.
Tracking information is automatically emailed to customer once the order is dispatched.
Please Note:
Delivery times are not guaranteed (unless otherwise specified) and are subject to several other factors including and not restricts to any special sales on the website, National holidays, unexpected natural factors, partner delays, customs clearance (only for international orders), weather, product availability and credit card authorization
TRACK YOUR ORDER
It’s important to provide detailed and comprehensive shipping information when placing your order. YosaInstyle will provide email tracking information as soon as the order has shipped from our factory. Please allow 24 hours for the tracking number to update.
LOST/ STOLEN
It’s important to provide detailed and comprehensive shipping information when placing your order. YosaInstyle is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.
We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.
However we can share signature of the person who received the parcel/package.
Due to covid-19, many courier companies are delivering only once OTP is confirmed which is sent on the same mobile number provided by you while placing the order.
TAMPERED, DAMAGED OR OPENED PACKAGES:
If you receive a shipment that seems tampered, damaged or opened – please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at +918826572789 or email us at yosainstyle@gmail.com